August 29, 2008

 


Launch Demo
Compatibility:
You must be running Microsoft IE 5.5 or higher to use this demo. Firefox for Windows users need to install the  View Page in IE plugin.  Click here for more details on browser compatibility.
If the demo does not launch in a new window your pop-up blocker is likely to be the cause and should be disabled.  Note that some firewalls also have pop-up blockers built in.


Friendly personal
support

   


To use your own error page you must first create the page you want displayed. All error pages may be created through the cpanel control panel. The cpanel control panel is located by typing http://www.yourdomainname.com/cpanel , then logging in with your user name and password.

The Error Documents you may customize along with a brief description are:
  • 400 - Bad request. This document is displayed when a visitor requests a page that has been removed or the visitor mistyped the URL extention
  • 401 - Authorization Required. This document is displayed when a visitor supplies an incorrect username/password to a restricted area of your web site.
  • 403 - Forbidden. This document is displayed when a visitor tries to access an area of your web site which you have specifically forbidden access.
  • 404 - File Not Found. This document is displayed when a visitor requests a specific page and the page is no longer available (renamed or deleted).
  • 500 - Internal Server Error. This document is displayed when an error occurs while running a script.

For a complete description of the ErrorDocument Directive see http://www.apache.org/

For example, assuming a page called test.html does not exist in your site, enter into your browsers address bar http://www.domainname.com/test.html. Your new error page will be displayed.

I've created my error page as instructed, but it is not displayed.

The Internet Explorer generic message is displayed instead of my custom error page.

Microsoft assumes you would rather see their 404 message instead of the 404 message designed by the web site owner. Internet Explorer is currently shipping with this default. To change the default setting:

  1. Load Internet Explorer
  2. On the menu bar choose Tools > Internet Options ...
  3. Click on the Advanced tab.
  4. Under the Browsing section; uncheck the box that says 'Show friendly HTTP error messages'
  5. Click 'OK'